Just completed a free webinar for the Process Excellence Network with Michael Marx (@MichaelMarx) providing an introduction to Social Media for Continuous Improvement and how to get started. As part of the workshop we shared:
- What social media is and why it can’t be ignored in today’s business context.
- A few ideas on how social media can support the evolution of process improvement tools either as a process enabler or to support existing process improvement efforts.
- Considerations on how to get started.
As a follow-up to the webinar, we encourage you share your thoughts and ideas on the opportunities presented by social media for process excellence practitioners in this blog or by using the Twitter hashtag #socialpex.
Additionally, here are a few of the additional references that we communicated to get started. These are just a small sample of resources available and we welcome your suggestions on other references.
People on Twitter
Mark Graban @LeanBlog
Ron Pereira @LSSAcademy
Mark Hamel @MarkRHamel
Karen Martin @KarenMartinOpEx
Books
Open Leadership, Charlene Li
Wisdom of Crowds, James Suroweicki
Blogs
http://thecollaborativeedge.com/
http://www.socialmediaexaminer.com/
http://leanreflect.blogspot.com/
